Processes

Processes

The keys to Goodman Networks’ successful execution of customer technology implementations are our world-class program and project management methodology, tools, techniques and talent.

Our methodology, which has its origins in project management best practices and has been honed through over a decade of work with tier-one network operators and equipment manufacturers, reflects our passion for on-time and on-budget performance while achieving industry-best quality, safety and customer satisfaction ratings.

Our onboarding process is specifically tailored to fit the needs of each of our customers. By prioritizing a thoughtful and detailed onboarding process, we ensure that your project will be seamlessly managed. We believe that strong communication is the key to stellar program management, which we facilitate in our onboarding process through team member integration and joint program development between your team and Goodman Networks.

Integration Team Members

  • Executive Sponsor
  • Program Manager
  • IT Liason
  • Supply Chain Manager
  • Training & Development Representative
  • Technical SME

Processes & Systems (Joint Development)

  • API/EDI Interfaces
  • Supply Chain or Inventory Control Electronics, Ancillary & Tools
  • Training & Assessment Program
  • Scheduling & Dispach Parameters
  • Onsite Job Tracking, QA, Close-Out Packages, etc. Handheld PDA
  • Escalation Plans
  • Dashboard Development
  • RMA

HomeCTOTM

White-glove in-home
technicians.

Mobile Smart HandsTM

Skilled carrier and
enterprise technicians.

Closed-Loop Logistics

Comprehensive logistics for
the emerging IoT economy.