| ||
     |
   |
The premier certification for telecommunications services is TL 9000-V. TL 9000-V is the result of a cooperative effort between customers, service providers and suppliers belonging to the Quality Excellence for Suppliers of Telecommunications Forum (QuEST). Based on ISO 9001 standards, TL 9000-V was created specifically to address the telecommunications industry and the need for reliability in mission-critical networks. TL 9000-V encompasses the quality system requirements and metrics for the design, development, production, delivery, installation and maintenance of both telecommunications products and services. These standards include an emphasis on: • Customer Relations• Continual Improvements in Processes • Standardized Performance Metrics Early in 2004, Goodman Networks earned TL 9000-V recognition, making us only the 27th services company in the world to do so. The certified processes and standards compliance that earned us this designation drive the success of our teams in the field and differentiate us from local competitors, who typically do not have the resources to invest in such intense operational standards models. In both of our annual audits since our TL 9000-V certification Goodman Networks passed with zero 'non-conformities'. We feel that this achievement is not only an indicator of our overall knowledge but the quality of that knowledge as well. It's one of the reasons that "Network Knowledge... Delivered" is part of our identity and everything we do.
|
|
