Goodman Networks Named DIRECTV 2014 Home Service Provider Partner of the Year

First-ever honor rewards top partner for excellence in customer experience and service performance


Plano, Texas (March 17, 2015) – Goodman Networks was named DIRECTV’s first-ever Home Service Provider of the Year for 2014. The honor was given to Goodman Networks for earning the highest score on DIRECTV’s HSP Scorecard which evaluates the overall performance of its service partners. Score criteria included ratings for customer experience, service performance and activity management.

“On behalf of our customers, we hold our home service partners to a very high standard for technical expertise and customer service. The Goodman Networks team consistently reaches or exceeds the high bar we’ve set, and we’re glad to recognize their success in helping create satisfied, loyal DIRECTV customers,” said DIRECTV David Baker, SVP Field Services. “We insist on a service experience that impresses and delights our customers. Working with a trusted partner like Goodman Networks is critical to our ability to drive business growth.”

As part of a long-standing relationship with DIRECTV, Goodman Networks filled more than a million work orders in 2014 including service installations, maintenance, and upgrades for residential and commercial customers.

“Our team welcomed the challenge in DIRECTV’s new approach to ensuring high quality installation and maintenance service for their customers. On behalf of our entire team, we’re honored and thrilled to be named partner of the year,” said Mitch Clarke, Executive Vice Presidentfor Goodman Networks Field Services. “The high expectations we set for ourselves align with DIRECTV’s service culture, and we aim to repeat this recognition in the future.”

About Goodman Networks

Goodman Networks Incorporated is a leading provider of end-to-end network infrastructure and professional services to the wireless telecommunications industry. Our core services span the full network lifecycle, including the design, engineering, construction, deployment, integration, maintenance, and decommissioning of wireless networks.

 

Forward Looking Statements

This press release may contain forward-looking statements within the meaning of Section 21E of the Securities Exchange Act of 1934 and Section 27A of the Securities Act of 1933. The statements include, but are not limited to, statements about the company’s future financial and operating results, the company’s plans, objectives, goals, strategies, future events or performance, expectations and intentions and other statements that are not historical facts. Such statements reflect the current view of Goodman Networks with respect to future events and are subject to certain risks, uncertainties and assumptions. Known and unknown risks, uncertainties and other factors could cause actual results to differ materially from those contemplated by the statements. In evaluating these statements, you should specifically consider these various factors that may cause actual results to differ materially from those projected by any forward-looking statements. Readers should carefully review the risk factors described in the “Risk Factors” section of the company’s Annual Report on Form 10-K and the company’s latest Quarterly Report on Form 10-Q filed with the Securities and Exchange Commission. It is not possible to foresee or identify all such factors. Except as required by applicable law, Goodman Networks undertakes no obligation to update or revise any forward-looking statements.

Goodman Networks’ Contacts:

Media Relations – Scott Willis, EVP, Sales and Marketing, This email address is being protected from spambots. You need JavaScript enabled to view it.972-421-5800